Customer Service

We are here at your service. You will get an answer from us as soon as possible. If you have any questions about your order or you want to return it, please make sure to include your order number for your request to be processed correctly. We offer our customer service by phone, email, live chat, and social media.

You can return your Illusso Tile for a complete refund (less shipping) within 14 days.

We ship your order either with UPS Ground or USPS, depending on the order weight.

We are at your service to help you with what you are looking for.

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